| / Learning English |
Hotel English: The Hotel Room
Role-Play Exercise 1
| You: | — ... | |
| Receptionist: | — May I see your key card, please? | |
| You: | — ... | |
| Receptionist: | — I´ll just check and see. ... Yes. Here you are, sir. | |
| You: | — ... |
Role-Play Exercise 2
| Receptionist: | — Reception, may I help you? | |
| You: | — ... | |
| Receptionist: | — What kind of room would you like, sir? | |
| You: | — ... | |
| Receptionist: | — One moment, please ... Yes, we have that. | |
| You: | — ... | |
| Receptionist: | — It´s fifty-eight pounds per night plus VAT. This price also includes the continental breakfast at our restaurant. | |
| You: | — ... | |
| Receptionist: | — May I have your name, sir? | |
| You: | — ... | |
| Receptionist: | — When will you be here, Mr. Ryefield? | |
| You: | — ... | |
| Receptionist: | — All right. We´ll hold your room for three hours. |
Role-Play Exercise 3
| Receptionist: | — Good afternoon, San Felice Hotel. May I help you? | |
| You: | — ... | |
| Receptionist: | — Certainly. When for, madam? | |
| You: | — ... | |
| Receptionist: | — How long will you be staying? | |
| You: | — ... | |
| Receptionist: | — What kind of room would you like, madam? | |
| You: | — ... | |
| Receptionist: | — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view. | |
| You: | — ... | |
| Receptionist: | — Would you like breakfast? | |
| You: | — ... | |
| Receptionist: | — It´s eighty four euro per night excluding VAT. | |
| You: | — ... | |
| Receptionist: | — Who´s the booking for, please, madam? | |
| You: | — ... | |
| Receptionist: | — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct? | |
| You: | — ... | |
| Receptionist: | — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye. | |
| You: | — ... |
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