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Hotel English. Booking a room

Dialogue


Receptionist:    — Good afternoon, San Felice Hotel. May I help you?
Mrs Ryefield:    — Yes. I´d like to book a room, please.
Receptionist:    — Certainly. When for, madam?
Mrs Ryefield:    — March the 23rd.
Receptionist:    — How long will you be staying?
Mrs Ryefield:    — Three nights.
Receptionist:    — What kind of room would you like, madam?
Mrs Ryefield:    — Er... double with bath. I´d appreciate it if you could give me a room with a view over the lake.
Receptionist:    — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.
Mrs Ryefield:    — Fine. How much is the charge per night?
Receptionist:    — Would you like breakfast?
Mrs Ryefield:    — No, thanks.
Receptionist:    — It´s eighty four euro per night excluding VAT.
Mrs Ryefield:    — That´s fine.
Receptionist:    — Who´s the booking for, please, madam?
Mrs Ryefield:    — Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D.
Receptionist:    — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct?
Mrs Ryefield:    — Yes it is. Thank you.
Receptionist:    — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.
Mrs Ryefield:    — Goodbye.


Role-play exercise


Receptionist:    — Good afternoon, San Felice Hotel. May I help you?
You:    — ...
Receptionist:    — Certainly. When for, madam?
You:    — ...
Receptionist:    — How long will you be staying?
You:    — ...
Receptionist:    — What kind of room would you like, madam?
You:    — ...
Receptionist:    — Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.
You:    — ...
Receptionist:    — Would you like breakfast?
You:    — ...
Receptionist:    — It´s eighty four euro per night excluding VAT.
You:    — ...
Receptionist:    — Who´s the booking for, please, madam?
You:    — ...
Receptionist:    — Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct?
You:    — ...
Receptionist:    — Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.
You:    — ...



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